Last updated 9 November 2026

Terms of Service

These terms are an agreement between you and HASHSPARKS PTE. LTD. (“HashSparks”, “we”, “us”), a company incorporated in Singapore, about your use of our websites, apps and services (together, our “products”). By using a product, you agree to these terms.

1. Company terms and product terms

These are our company-wide terms. They apply to hashsparks.org and to every product we operate.

Most products also publish their own terms of service, and may have additional rules, policies, pricing or usage limits. Where a product's own terms differ from these, the product's terms govern your use of that product and prevail. These terms apply to anything the product's terms do not address. Our Privacy Policy, and each product's own privacy policy, explain how we handle personal data.

2. Eligibility

You must be at least 13 years old, or any higher minimum age a product's terms or the law where you live requires, to use our products. If you are under the age of majority where you live, you may use them only with the consent of a parent or guardian.

3. Accounts

You are responsible for your account and for activity under it, and for keeping your sign-in methods secure. Give us accurate information and tell us promptly about any unauthorised use.

4. Acceptable use

You must not use our products to:

• break the law, or infringe anyone's rights, including privacy and intellectual property rights;
• harass, threaten, exploit or harm others, or create or share sexual content involving minors;
• impersonate a real person in a deceptive way, or create content meant to deceive people about real events;
• interfere with, overload, probe or reverse engineer our products, or get around usage limits, safety measures or access controls;
• access our products through automated means, other than through interfaces we provide for that purpose; or
• resell or commercially exploit our products without our permission.

5. Your content

You keep ownership of content you provide. You give us a worldwide, non-exclusive, royalty-free licence to host, store, process, reproduce and display it as needed to operate, secure and improve our products. You are responsible for your content and confirm you have the rights to provide it. We may remove content that breaks these terms.

6. AI-generated output

Many of our products use artificial intelligence. AI output can be inaccurate, incomplete, offensive or unexpected, and characters in our products are fictional — not real people. Do not rely on output as professional, medical, legal, financial or other advice, and check anything important independently. Subject to the product's terms and the rights of others, you may use output generated for you.

7. Payments

Paid features, subscriptions and credits are governed by the pricing and terms shown in the relevant product at the time of purchase, and by the terms of the app store or payment processor you pay through. Unless a product's terms or the law say otherwise, payments are non-refundable.

8. Our intellectual property

Our products, including their software, design, characters, branding and content we create, belong to us or our licensors. These terms give you a personal, limited, non-transferable right to use the products as intended; they do not transfer ownership.

9. Third-party services

Our products may rely on or link to services run by others, such as sign-in providers, app stores and payment processors. Their own terms apply to your use of them, and we are not responsible for them.

10. Suspension and termination

You may stop using a product at any time and, where offered, delete your account. We may suspend or end your access if you break these terms, if required by law, or to protect our products or other users. We may change, limit or discontinue any product or feature.

11. Disclaimers

To the fullest extent permitted by law, our products are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not promise that a product will be uninterrupted, error-free or secure.

12. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to our products is limited to the greater of the amount you paid us for the relevant product in the 12 months before the claim and SGD 100. Nothing in these terms limits liability that cannot be limited by law, such as for death or personal injury caused by negligence, or fraud.

13. Indemnity

To the extent permitted by law, you will indemnify us against claims, losses and costs arising from your content or your breach of these terms.

14. Governing law

These terms are governed by the laws of Singapore, and the courts of Singapore have exclusive jurisdiction, except where the law of your country gives you the right to bring proceedings in your local courts. If you are a consumer, you keep any rights that cannot be waived under the law where you live.

15. General

We may update these terms. We will post the new version here with a new “last updated” date and, for material changes, give notice in the affected products where appropriate; continuing to use a product after a change takes effect means you accept it. If any part of these terms is unenforceable, the rest stays in effect. Our not enforcing a term is not a waiver. You may not transfer these terms without our consent; we may transfer them as part of a reorganisation or sale of our business.

16. Contact

Questions about these terms: contact@hashsparks.org.

HASHSPARKS PTE. LTD., Singapore.